Impact Of Herzberg Two Factor Theory On Job Satisfaction – A Case Study Of Private Sector Bank Employees In Thane District
Abstract
In the contemporary business landscape, job satisfaction has emerged as a critical focus for human resources management, garnering attention from both businesses and academia. Amidst the intensifying global competition, recognizing the pivotal role of job satisfaction in organizational performance has become imperative. Frederick Herzberg's Two-Factor Theory, a seminal framework in organizational psychology, delineates hygiene factors and motivators as crucial elements shaping employee satisfaction and motivation.
This study delves into the application of Herzberg's theory within the private sector banking sector in Thane District, aiming to identify hygiene factors and motivators influencing job satisfaction among employees. Through a comprehensive research methodology employing primary data collection via questionnaires and employing linear regression analysis, the study investigates the relationship between Herzberg's factors and various facets of job satisfaction.
The findings reveal significant relationships between Herzberg's Two-Factor Theory and working environment, monetary benefits, non-monetary benefits, and overall job satisfaction among private sector bank employees in Thane District. The study underscores the importance of addressing both hygiene factors and motivators to enhance job satisfaction and motivation among employees.
The implications of this research extend to organizational strategies aimed at fostering a conducive work environment, recognizing and rewarding employee contributions, and aligning with employees' intrinsic motivational drivers. By integrating insights from Herzberg's Theory into human resource management practices, organizations can strive towards fostering greater employee engagement, productivity, and retention, thereby contributing to sustained organizational success.
References
2. Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2020). The application of Herzberg's two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon, 1-9.
3. Chang, W.-L., & Yuan, S.-T. (2021). A Synthesized Model Of Markov Chain And Erg Theory For Behavior Forecast In Collaborative Prototyping. Journal Of Information Technology Theory And Application, 45-63.
4. Dhananjaya, & Sarnath, D. (2016). The Challenges and Opportunities of Indian Banking Sector.Economics- An international Registered and refered Journal, 6-8.
5. Duda, J. L., & Balaguer, I. (1999). Towards an integration of Models of Leadership with contemporary Theory of Motivation. Motivation and EMotion Part IV, 213-230.
6. França, A. C., Felix, A. d., & Silva, F. Q. (2010). Towards an Explanatory Theory of Motivation in Software Engineering: A Qualitative Case Study of a Government Organization. IET Seminar Digest. 2012. 72-81. 10.1049/ic, 71-81.
7. Garwal, D. Y., Paul, M., Kumar, D. B., & Raj, D. A. (2020). A Preliminary Study of Job Satisfaction Among Women Employees n Banking Sector of Delhi NCR,Sonepat of Haryana, India . International Journal of Management, VOlume 11 issue 10, 1157-1167.
8. Ghayas, M. M., & Abbas, M. (2021). Job Satisfaction and Employee Performance: Evidence from the Banking Sector of Istanbul. Reviews of Management Sciences Vol. III, No 1, 49- 56.
9. Giese, G. M., & Avoseh, M. B. (2018). Herzberg’s Theory of Motivation as a Predictor of Job Satisfaction:A Study of Non-academic Community College Employees. EXCELLENCE AND INNOVATION IN LEARNING AND TEACHING, 38-52.
10. Gogoi, K., & Baruah, D. P. (2021). Goal Setting:Its Impact on Employee Outcome. SCMS Journal of Indian Management, 75-86.
11. Golshan, N. M., Kaswuri, A. H., Aghashahi, B., Amin, M., & Wan. (2011). Effects of Motivational Factors on Job Satisfaction: An Empirical Study on Malaysian Gen-Y Administrative and Diplomatic Officers. 3rd International Conference on Advanced Management Science (pp. 1-7). Singapore: IACSIT Press.
12. Gordan, M. (2014). A Review of B. F. Skinner’s ‘Reinforcement Theory of Motivation’. International journal of research in education methodology., 680-688.
13. Hashmi, A., & Abbas, H. (July 2014). HRD Climate in Indian Banking Sector. Pacific Business Review International, 57-60.
14. Iachini, A., Amorose, A., & AndersonButcher, D. (2010). International Journal of Sports Science & Coaching, 291-308.
15. Ibinwangi, O. J., Chiekezie, O., & Comfort, C. N. (2016 ). Equity Theory Of Motivation And Work Performance In Selected South East . Reiko International Journal Of Business And Finance Vol. 8. No. 4, 1-11.
16. Jehanzeb, K., Rasheed, P. M., Rasheed, A., & Aamir, A. (2012). Impact of Rewards and Motivation on Job Satisfaction in Banking Sector of Saudi Arabia. International Journal of Business and Social Science Vol. 3 No. 21, 272-278.
17. Juariyah, L., & Saktian, I. R. (2018). Does Motivators Determine Employees’ Job Satisfaction? Testing Herzberg Theory of Motivation in Indonesian Café and Restaurant Context. KnE Social Sciences, 482-490.
18. Karim, M. M., Islam, M., & Mahmud, M. A. (2014). Job Satisfaction of Employees in Banking Sector: A Case Study on Janata Bank Limited. European Journal of Business and Management ISSN 2222-1905, 70-78.
19. Kaur, A. (2013). Maslow’s Need Hierarchy Theory:Applications and Criticisms. Global Journal of Management and Business Studies.ISSN 2248-9878 Volume 3, Number 10, 1061-1064.
20. Khan, A. S., Khan, S., Nawaz, A., & Qureshi, Q. A. (2010). THEORIES OF JOB- SATISFACTION:GLOBAL APPLICATIONS & LIMITATIONS. Gomal University Journal of Research, 26(2), 45-62.
21. Kodikal, R., & P., P. (2012). A COMPARATIVE STUDY OF JOB SATISFACTION OF WOMEN EMPLOYEES WORKING IN THE BANKING SECTOR. Asian Academic Research Journal of Social Science & Humanities, ISSN : 2278 – 859X, 179-190.
22. M. Rathi Meena, D. G. (2018). TECHNOTRENDS IN INDIAN BANKING SECTOR. International Journal of Advance and Innovative Research, Volume 5, Issue 4 (XVI, 78-80.
23. Mahmud, M. T., Hasan, M. T., & Ashif, A. S. (2014). Determinants of Job Satisfaction: A Comparative Study in the Banking Sector of Bangladesh. International Journal of Economics and Empirical Research, 22-28.
24. Marewo, N. T., Mutongi, D. C., Nyoni, T., & Smartson. (2020). THE IMPACT OF EMPLOYEE MOTIVATION ON EMPLOYEE PERFORMANCE. IJARIIE-ISSN(O)- 2395-4396 Vol-6 Issue-6, 1487-1502.
25. Meena, M. R., & Parimalarani, D. G. (2018). TECHNOTRENDS IN INDIAN BANKING SECTOR. International Journal of Advance and Innovative Research, Volume 5, Issue 4 (XVI), 78-80.
26. Papathanasiou, S., & Siati, M. (2014). Emotional Intelligence and Job Satisfaction in Greek Banking Sector. Research in Applied Economics ISSN 1948-5433 Vol. 6, No. 1, 225-239.
27. Patricia, N. M., & Asoba, S. N. (2021). THEORIES OF JOB SATISFACTION IN THE HIGHER EDUCATION CONTEXT. Academy of Entrepreneurship Journal Volume 27, Issue 2, 1-16.
